About

SAKE Guide 2021

SAKE - Sistem Administrasi Kewarganegaraan Elektronik

Starting from January 2020, any new applications for renunciation of Indonesian citizenship will be processed through the online application Sistem Administrasi Kewarganegaraan Elektronik (SAKE).

SAKE is entirely managed by the Ministry of Law and Human Rights of the Republic of Indonesia, Directory General for Public Law Administration.

With SAKE, you have to go through the application yourself. Unlike before where you could engage a lawyer to prepare the application for you.

In this guide, we'll go through the step by step process so you can complete your renunciation process via SAKE.

Before we get started, make sure you have the following documents legalized by Indonesia Public Notary:

  1. Photocopy of Akte Kelahiran
  2. Photocopy of Akte Kawin (ROM or Laporan Perkawinan)
  3. Photocopy of Passport
  4. ICA Letter (Final Approval (2nd) Letter)
  5. Photocopy of KTP (if you have valid KTP
  6. Photocopy of payment form (either payment receipt from BNI or payment transfer email from DBS Remit)
  7. Passport photos with red background
  8. Surat Permohonan to be downloaded from SAKE

If you require translation service, you could engage Mr. Anwar -- a sworn translator. His translation fee is $30/page. You can contact him via email at office_ind@yahoo.com.sg or WhatsApp at 96505794.

Please make sure you double-check the translated documents before collection as there're incidents where there're mistakes in the information.

Register an Account

To start with, you’ll need to register for an account at SAKE. Go to https://sake.ahu.go.id/ and click on the first link "REGISTRASI KEWARGANEGARAAN" to register an account.

SAKE - Registrasi kewarganegaraan

Submit Your Application

When you log in to your account, you'll see all the 8 different options you could choose when submitting your application.

Choose “Permohonan Surat Keterangan Kehilangan Kewarganegaraan RI Atas Kemauan Sendiri Bagi Orang Yang BELUM Memperoleh Kewarganegaraan Asing ”.

SAKE - Dashboard

Fill In Your Personal Details

Next, you'll need to fill in your personal details.

SAKE - Personal Details

Things to take note of that threw most people off:

  • NIK (Nomor Induk KTP) - You could find this number on your KTP or KK (Kartu Keluarga)
  • No. Handphone - Fill this with your local handphone number without the country code
  • Surat Keterangan Naturalisasi - Fill this with your ICA's Application ID usually starts with "ROC-#"

Click "Selanjutnya" button.

Fill in Your Parents' or Guardian's Details

Next, you'll need to fill in your parents' or guardian's details.

SAKE - Parents / Guardians Details

When you're done, you'll see a copy of "Surat Permohonan" that you could download.

SAKE - Surat Permohonan Sample

NOTE: Make sure the info you filled in matched the documents you're submitting.

Upload Your Legalized Documents

In this step, you'll have to upload all the legalized soft copies you've prepared beforehand.

Make sure your soft copies and hard copies are printed and scanned in color, not black and white.

For each section, you could upload as many documents as you want. Just make sure you send the hardcopy to AHU for verification as well.

1. Birth Certificate

Upload a legalized copy of your birth certificate

2. Marriage Certificate

If you're married in Singapore and you reported your marriage at the Embassy of the Republic of Indonesia in Singapore (or wherever you are), The Embassy of the Republic of Indonesia will register and issue a document of registration of marriage which will be used to report the marriage at the Population and Civil Registration Office in Indonesia (Kantor Kependudukan dan Catatan Sipil di Indonesia).

You need to upload:

  • A legalized copy of "Laporan Perkawinan" issued by KBRI.
  • A legalized copy of your ROM certificate.

However, if you never report your marriage at the Embassy of the Republic of Indonesia, you need to upload:

  • A legalized copy of your ROM certificate
  • A legalized copy of your ROM certificate translated in Bahasa Indonesia

3. Passport

Upload a legalized copy of your Indonesia passport

4. Surat Keterangan Naturalisasi

For the ICA letter, you only need to translate and legalize the final approval letter (or second letter) that indicates your appointment date.

Upload the legalized copies of your ICA letter in English and Bahasa Indonesia.

5. Passport Photos

Upload 2 copies of your latest photo in 4x6cm with a red background. Refer to the sample photo provided.

Make Your Payment

Next, it's time to make payment for your application. Opt for "Luar Negeri" and choose "Singapura".

SAKE - Payment Info

You'll be issued "Surat Perintah Bayar" as seen below:

SAKE - Surat Perintah Bayar Sample

As soon as you've been issued Surat Perintah Bayar, you need to make payment within 3 calendar days.

Print out the Surat Perintah Bayar and bring it down to the BNI branch at 30 Cecil Street. You should be able to collect the payment receipt on the following day.

Once you collected the payment receipt from the bank, you need to upload it to SAKE.

Login to your SAKE account and click on the "Upload Bukti Bayar" link on your application to upload the payment receipt.

SAKE - Upload Payment Receipt

Once you successfully uploaded the receipt, the link will disappear.

Send Your Documents

By now, you should have made payment and uploaded the payment receipt through the system. Go to your mailbox by clicking on the mail icon on the top right corner or visit this link: https://sake.ahu.go.id/pesan.

You should receive a new mail titled "Permohonan Selesai". It's time to send all the documents you uploaded via SAKE to AHU including the payment receipt.

SAKE - Permohonan Selesai

You should courier the documents via DHL and attach the information below on the Airwaybill.

Kepada Yth:
Direktorat Tata Negara
Direktorat Jenderal Administrasi Hukum Umum
Kementerian Hukum dan Hak Asasi Manusia Republik Indonesia, 

Gedung Direktorat Jenderal Administrasi Hukum Umum
Jln. HR. Rasuna Said Kav 6-7
Kuningan, Jakarta Selatan, DKI Jakarta 12940
Indonesia

Approval Process

Verification will start once the hard copies are received by AHU and it needs to be delivered within 7 days after you upload the payment receipt.

Overall, you need to get 5 verifications to complete your application.

SAKE - Approval

As per my experience, the first green verification took the longest time around 1 week after the document has been delivered. The remaining 4 green verifications took around 3-4 days.

You would hardly see red verification that indicates your document has been rejected. If there's any clarification required, you'll receive yellow verification. Click on it and find out what information you need to re-send to AHU.

Once you received 5 green verifications, you could download "Surat Keputusan".

Print 3 copies and send the PDF version to Mr. Anwar via email for him to translate.

Remember to check all the details before you collected the hard copy from him.

You'll receive 2 translated copies from Mr. Anwar - 1 for the embassy and 1 for ICA.

Final Steps

Congrats you're at the final steps now. In these steps, you need to make the trip to the Embassy of the Republic of Indonesia to:

  1. Legalize the translated AHU letter from the previous step
  2. Surrender your Indonesian passport and collect an acknowledgment letter

Due to the COVID-19 pandemic, you need to make an appointment before you could enter the embassy else you'll be turned down.

To make an appointment to legalize your AHU letter, visit https://services.indonesianembassy.sg/ and choose "Kekonsuleran" for consular service.

To make an appointment to surrender your passport, you could send an email to imigrasi@indonesianembassy.sg.

NOTE:

Based on my experience, it's very hard to get an early appointment to legalize your AHU letter as the dates are all fully booked. This leads me to request for time extension with ICA.

On the other hand, you could send an email to make an appointment to surrender your passport very fast. I managed to get my appointment slot for the following week.

How could you get your document legalized at the embassy?

There's a trick that has been tested successfully and shared around on Reddit.

First, make an appointment to surrender your passport at level 1.

Second, before you surrender your passport, make your way to level 2 -- the counselor service level.

Usually, this level won't be as crowded as they limit the number of people that could enter at any one time. You could try to go to the counter and try to submit your document.

When you're done, proceed to level 1 to surrender your passport.

But I would like to recommend another method that worked for me.

Send an email to ICA to explain your situation that you couldn't get an early appointment slot to legalize the AHU letter.

ICA is usually more helpful in this situation. For my application, I don't have to translate and legalize the AHU letter as ICA accepts the original letter in Bahasa Indonesia.

That saved me from making trips to Mr. Answer and the Embassy.

Once you received the acknowledgment letter that you've surrenderred your passport, you could set an appointment with ICA to finish your application.